Specialized Training
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Session Title
On Target Solutions for Supervisors
Date(s)
Nov. 13-14, 2019
Time
8:00am - 4:30pm
Location
WCTC
Cost
$249
Description
This dynamic two day course is a career development tool to enhance and refine the leadership skills of experienced and new supervisors. It also lays a strong groundwork of knowledge for those striving to be promoted to supervisor positions. Concentrating on the idea that people are the true assets of their agency, participants will understand the importance of their role in maximizing employee performance through strong supervision techniques.
TOPICS:
- Qualities of excellence in supervision
- Developing the leader within
- Leadership, management and supervision strategies
- Making a difference in your agency
- Communicating effectively both up and down the chain of command
- DISC personal profile system
- Goal setting and implementation – the supervisor’s role
- Preparing meaningful performance evaluations
- Earning commitment from employees