IT - Computer Support Specialist

IT - Computer Support Specialist

Degree Type

61-credit Associate of Applied Science Degree

Program Code

10-154-3

Time to Degree

2 years

Start Date

August / January / June

How You'll Learn

Online

On Campus

Hybrid

Daytime

Evening

Computer support specialists install equipment, assist users with technology or software issues, troubleshoot when problems arise and serve as a resource for end-users. Gain skills in problem solving, team building, service management and interpersonal communication. Become proficient at installing and updating computer operating systems and working with hardware and networks.

Deadlines To Know*

Fall 2021 Start

  • Submit application by August 2, 2021
  • Complete checklist items by August 9, 2021

Spring 2021 Start

  • Submit application by January 5, 2021
  • Complete checklist items by January 11, 2021

Summer 2021 Start

  • Submit application by May 24, 2021
  • Complete checklist items by June 1, 2021

* Application deadlines are subject to change based on program demand.

Tuition Costs

The cost of your degree depends on a number of factors, including where you live, how your program is delivered, how long it takes to finish your program and the financial aid you receive. Explore current tuition and fees.

Additional Estimated Costs

  • Any laptop
  • 500GB SSD external hard drive

How To Apply

* The promo code is not valid for refund on a previously submitted app fee.

Questions? Visit the Admissions page or contact the Office of Admissions | 262.691.5200.

 

Program Details

Questions? We'd love to help! Connect with our Outreach team by filling out our online form or by email at outreach@wctc.edu.

If you are a tech-savvy problem-solver, then a career in computer support might be right for you! Those who work in this field must be good listeners, have strong customer service skills and be patient, especially when helping end users walk through steps needed to remedy a problem.

  • Computer Support Technician
  • IT Service Desk Analyst
  • Support Technician
  • Software Trainer
  • End-User Support Specialist

$40,000 – $68,000 annually

Salary range estimates based on wages for related occupations in Waukesha County as reported by Economic Modeling Specialists International (EMSI). Individual wages may vary based on experience, industry, location and specific job requirements.

Check the WCTC Graduate Success Report to view our graduates’ entry wages.

As a program student, you are eligible to receive:

  • Financial aid loans
  • Scholarships
  • Other forms of assistance

Learn more about financial aid.

What Makes This Program Unique?

1

Leverage current industry-standard software solutions, including Microsoft Desktop and Server operating systems, Microsoft Office, Apple IOS, Microsoft 365 and Azure, Scrum Framework and ServiceNow.

2

Practice your support skills through one-on-one and group training sessions with community groups.

3

Prepare for Microsoft Windows and Server, ServiceNow and CompTIA A+ certifications.

IT - Computer Support Specialist

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High School Dual Credit

Dual enrollment offers high school students an opportunity to get a head start in high-demand fields while earning college credits.

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Credit for Prior Learning

You may have the opportunity to obtain credit for the college-level skills and knowledge you've already acquired through prior coursework, work experience and more.

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Transfer Opportunities After WCTC

WCTC has credit transfer agreements with many four-year institutions that allow our degree graduates to transfer credits into a baccalaureate program, often at junior-level standing.

College Program Name Credit Awards
Carroll UniversityBS Information TechnologyUp to 64
Carroll UniversityBS Computer ScienceUp to 64
UW-MilwaukeeBS Information Science & Technologyup to 62
UW-StoutBS Information and Communication Technologiesup to 60
College Program Name Credit Awards
Cardinal StritchAny Bachelor Degree in the College of Business and Management60+
Concordia University - WisconsinAny BachelorsUp to 84
Franklin UniversityAny Bachelors DegreeJunior Standing
Grand Canyon UniversityAny Bachelors10% tuition discount
Lakeland UniversityAny Bachelors DegreeJunior Standing
Mount Mary UniversityBachelor DegreeJunior Standing
MSOEBachelor of Business AdminJunior Standing
MSOEBBA Technical SalesJunior Standing
Ottawa UniversityBachelor of Arts or Scienceup to 80, and 35%+ tuition discount for WCTC grads
Purdue GlobalAny Bachelorscredits vary, 20% tuition discount
UW-Green BayOrganizational Leadership - Bachelor of Applied StudiesBlock of 60 credits
UW-OshkoshBS Leadership and Organizational Studiescredits vary, 100% online
UW-StoutBS Career, Technical Education & Training (100% online)up to 60
UW-StoutBS Management (100% online)up to 60
Wisconsin Lutheran CollegeBA/BS in Business Management & Leadership50-70

 

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