IT - Computer Support Specialist

61-credit Associate of Applied Science Degree

Program Code 10-154-3

Computer support specialists install equipment, assist users with technology or software issues, troubleshoot when problems arise and serve as a resource for end users. Gain skills in problem solving, team building, service management and interpersonal communication. Become proficient at installing and updating computer operating systems and working with hardware and networks.

How Long It Will Take

Depending on course load, full-time students could complete this program in two years.

Start Date

You can begin this program in the summer, fall or spring semester.

How This Program Is Offered

This is offered on campus in a traditional classroom/lab setting. Evening completion options are available.

What Makes This Program Unique

• The BIT Connections Club allows members to expand IT skills through service learning projects, emerging technology exploration, aspects of global business technology, professional development and travel opportunities.
• Practice your support skills through one-on-one and group training sessions with community groups.
• Prepare for Microsoft Windows and Server, ITIL and CompTIA A+ certifications.
• Have the opportunity to obtain the Google IT Support Professional certification.
• Leverage current industry-standard software solutions, including Microsoft Server, Microsoft Office, Apple IOS, Office 365 and Azure, Scrum Framework and ServiceNow.

Courses You'll Take

For the courses you’ll take, semester sequence, pathways and course descriptions, view the program catalog page.

Credit for Prior Learning

You may have the opportunity to obtain credit for the college-level skills and knowledge you've already acquired. Learn more about credit for prior learning.