IT - Computer Support Specialist

63-credit Associate of Applied Science Degree

Program Code 10-154-3

Computer support specialists install equipment, assist computer users with technology or software issues, troubleshoot when technical or application problems arise, and serve as a resource for end users. Gain skills in problem-solving, team building, service management and interpersonal communication. Become proficient at installing and updating computer hardware, and working with software and networks.

How Long It Will Take

Depending on course load, full-time students could complete this program in two years.

Start Date

You can begin this program in the fall or spring semester.

How This Program Is Offered

This is offered on campus in a traditional classroom/lab setting. Evening completion options are available.

What Makes This Program Unique

• The IT Student Center provides IT students with a wealth of resources to practice their skills, complete group projects and work with mentors.
• The BIT Connections Club allows members to expand IT skills through service learning projects, emerging technology exploration, aspects of global business technology and professional development opportunities.
• IT associate degree program students take similar courses in the first semester; if a student decides on a different IT program, he or she may switch with minimal credit loss.
• Hands-on facilitation is performed by students to practice their support skill with service learning to community groups.
• Hands-on activities and coursework provide opportunities to prepare for Microsoft Windows and Server, ITIL and CompTIA A+ certifications.

Courses You'll Take

For the courses you’ll take, semester sequence, pathways and course descriptions, view the program catalog page.

This program includes general-education courses as well as introductory and advanced technology core courses. You may also have the opportunity to obtain credit for prior learning.