Hospitality Specialist | Waukesha County Technical College

Hospitality Specialist

25-credit Technical Diploma

Program Code 31-109-4

The leisure and hospitality industry includes full-service hotels and resorts, fine-dining restaurants, bed and breakfast inns, cruise ships, casinos, and theme and amusement parks. Those working in this industry train to work in various areas such as lodging, event planning, operations and more. In this program, focus on supervision, budgeting, marketing and purchasing skills.

How Long It Will Take

Depending on course load, full-time students could complete this program in one year.

Start Date

You can begin this program in the fall or spring semester.

How This Program Is Offered

This is offered on campus in a traditional classroom/lab setting.

 What Makes This Program Unique

  • International study tour opportunities and internships are available. In the past, students have traveled to Italy, France, England and Germany.
  • Internship experiences provide technical, hands-on learning in real-world settings.
  • The Hospitality and Culinary Club promotes professionalism among members, develops and uses resources and talents to increase members’ knowledge of the hospitality/culinary industry, and improves human relations through club and industry interaction.
  • Alongside this technical diploma, you'll earn the ServSafe Food Production Manager certification.

Courses You'll Take

For the courses you’ll take, semester sequence, pathways and course descriptions, view the program catalog page.

Credit for Prior Learning

You may have the opportunity to obtain credit for the college-level skills and knowledge you've already acquired. Learn more about credit for prior learning.

WCTC Hands-on Education

How To Apply

Still have questions? Visit the Admissions page or contact the Office of Admissions | 262.691.5200.

Deadlines To Know*

Fall 2019 Start

  • Submit application by August 5, 2019
  • Complete checklist items by August 12, 2019

Spring 2020 Start

  • Submit application by January 6, 2020
  • Complete checklist items by January 13, 2020

* Application deadlines are subject to change based on program demand.

Financial Aid Eligibility

As a program student, you are eligible to receive:

  • Financial aid loans
  • Scholarships
  • Other forms of assistance

Learn more about financial aid.

Cost

The cost of your degree depends on a number of factors, including where you live, how your program is delivered, how long it takes to finish your program and the financial aid you receive.

Learn more about tuition and fees.

Career Salaries

$20,000 – $38,000 annually

Salary range estimates based on wages for related occupations in Waukesha County as reported by Economic Modeling Specialists International (EMSI). Individual wages may vary based on experience, industry, location and specific job requirements.

Check the WCTC Graduate Success Report to view our graduates’ entry wages.

Potential Careers

Customer service skills are paramount to those working in the hospitality industry. Those who are detail oriented and have a positive attitude will be successful in this type of work. If you are a good communicator, team player and have superior problem-solving skills, a career in this field may be right for you.

  • Front Desk Supervisor
  • Event Planner
  • Dining Room Manager
  • Guest Services Supervisor
  • Reservation Manager

Transfer Options

Whether you're a high school student interested in earning college credits or a college student interested in transferring to a four-year university after graduation, our dual-enrollment and transfer-credit agreements will help you take the next step in your education and career.

High School Dual Credits

Dual enrollment offers high school juniors and seniors an opportunity to get a head start in high-demand fields through earning college credits. Learn about the credit options.

Transfer Opportunities After WCTC

WCTC has credit transfer agreements with many four-year institutions that allow our degree graduates to transfer credits into a baccalaureate program, often at junior-level standing.

There are no credit transfer agreements for this program at this time. For more information, contact your academic advisor.

There are no credit transfer agreements for this program at this time. For more information, contact your academic advisor.

Transfer Tips

  • Contact the school to which you'd like to transfer to make sure you understand its transfer policy.
  • Talk to your WCTC program advisor about your intent to transfer so he/she can help you plan.
  • If you're transferring within the University of Wisconsin (UW) System, contact your desired institution about its transfer policy and visit the UW System's transfer resource page.

 

Other Educational Opportunities

Our certificates are a short-term educational option for growing your workplace skills and workforce marketability. Explore the following certificates.

Program Instructors

Randy Grippe, MA | 262.691.5587