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Student hosting in WCTC training restaurant

Hospitality Specialist

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Degree Type
29-credit Technical Diploma

Program Code

Time to Degree
1 year

Start Date
August / January

How You'll Learn

  • On Campus

The leisure and hospitality industry includes full-service hotels and resorts, fine-dining restaurants, bed and breakfast inns, cruise ships, casinos, and theme and amusement parks. Those working in this industry train to work in various areas such as lodging, event planning, operations and more. In this program, focus on supervision, budgeting, marketing and purchasing skills.

How To Apply

  • Apply online and pay the $30 application fee.
  • Submit a copy of one of the following to demonstrate your reading, writing and math skills:
    • High school GPA of 2.60 or above. Transcript must include completed coursework through the 11th grade.*
    • ACT, ACCUPLACER® or GED - 2014 Series (165 or higher).*
    • Prior college coursework may meet this requirement in whole or in part. Courses must be in the specific area(s), and you must have earned a grade of C or better (2.0 on a 4.0 scale) in the courses.*
    • If none of the above apply, sign up for the ACCUPLACER® placement test.

*Unofficial copies of these documents can be sent to

Questions on the application process? Visit the Admissions page or contact an enrollment counselor.

Program Details

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Contact Us

Questions? We'd love to help! Connect with our Enrollment team by filling out our online form or by email at

Potential Careers

Customer service skills are paramount to those working in the hospitality industry. Those who are detail oriented and have a positive attitude will be successful in this type of work. If you are a good communicator, team player and have superior problem-solving skills, a career in this field may be right for you.

  • Front Desk Supervisor
  • Event Planner
  • Dining Room Manager
  • Guest Services Supervisor
  • Reservation Manager
High School Eligibility

This program is open to qualified high school applicants. Learn more >

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Career Salaries

$21,100 – $31,300 annually

Salary range estimates based on wages for related occupations in Waukesha County as reported by Economic Modeling Specialists International (EMSI). Individual wages may vary based on experience, industry, location and specific job requirements.

Check the WCTC Graduate Success Report to view our graduates’ entry wages.

Financial Aid

As a program student, you are eligible to receive:

  • Financial aid loans
  • Scholarships
  • Other forms of assistance

Learn more about financial aid.

What Makes This Program Unique

  1. International study tour opportunities and internships are available. In the past, students have traveled to Italy, France, England and Germany.
  2. Alongside this technical diploma, you'll earn the ServSafe Food Production Manager certification. If you already hold this certification, you will be given Advanced Standing credit.
  3. Hospitality and Culinary students gain valuable experience at WCTC’s training restaurant, The Classic Room and Classic Bistro.

Student carrying tray of food

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