Enterprise Support Technician
Degree Type
12-credit Technical Certificate
Program Code
40-150-CM
Time to Degree
Less than 1 year
Start Date
August / January / June
How You'll Learn
Hybrid
Daytime
Evening
Learn real-world enterprise support skills including hardware and software installation and configuration, troubleshooting and problem resolution, customer support skills and the fundamentals of Cisco networking. Practice communication skills and problem-solving techniques, plus gain hands-on experience in service management applications.
How To Apply
- Apply online and pay the $30 application fee.
Questions on the application process? Visit the Admissions page or contact an enrollment counselor.
Program Details
Contact Us
Questions? We'd love to help! Connect with our Enrollment team by filling out our online form or by email at enroll@wctc.edu.
High School Eligibility
This program is open to qualified high school applicants. Learn more >
Financial Aid
This certificate does not qualify for financial aid. To qualify for most federal financial aid, a student must be enrolled in a technical diploma or associate degree program.
What Makes This Program Unique
- This certificate helps students prepare for the CompTIA A+ certification exam.
- The IT Student Center provides IT students with a wealth of resources to practice their skills, complete group projects and work with mentors.
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IT - Network Specialist Pathway
Earn credit for prior learning for the college-level knowledge and skills that you've already acquired through advanced high school classes, previous college coursework, self-study, military training work or volunteer experience.
More Credit Opportunities
High School Dual Credit
Dual enrollment offers high school students an opportunity to get a head start in high-demand fields while earning college credits.
Credit for Prior Learning
You may have the opportunity to obtain credit for the college-level skills and knowledge you've already acquired through prior coursework, work experience and more.