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Session Title

Strategic Communications and Disengagement Strategies for Healthcare CANCELLED


November 11,2023


8:00am - 4:30pm


W Building




Strategic Communications and Disengagement Strategies for Healthcare:

This course is designed for individuals in healthcare or who are entering the healthcare profession and involved with direct patient care. This course is broken down into two phases:

• Phase 1 – This phase will include recognizing violence in healthcare and how to use de-escalation strategies to lessen the likelihood of becoming a victim of that violence.

• Phase 2 – This phase will teach disengagement strategies from common physical attacks common to healthcare.

At the completion of this course participants will be able to:

• Understand the dangers in a healthcare environment.

• Recognize early warning signs a situation is escalating.

• Identify strategies to verbally de-escalate situations.

• Identify strategies to keep yourself safe when verbal de-escalation is not working.

• Demonstrate personal protection and disengagement strategies to be used when confronted with an individual who is attempting to harm you.

What to bring:

• Note taking materials

• Wear comfortable clothing

• Athletic shoes

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