
Technology
Technology on Campus
WCTC's Information Technology Services team supports student and staff devices, classroom technology, and many of the behind-the-scenes systems and services that help keep the College running smoothly.
Explore some helpful technology resources for WCTC students and staff below.
WCTC IT Service Desk
servicedesk@wctc.edu
262.691.5555
Building B, Room B-110
myWCTC
Find all of the basic tools you’ll need on the myWCTC portal. To login, click “MyWCTC” at the top of any page on this website, then enter your WCTC username and password.
Watch for a verification code sent via email or text when you first set up your WCTC account. Use this code to verify your account, then create a strong, unique password. Never share your password or answer personal security questions for any reason. WCTC staff will never request this information. You may also create or change to a more secure password using "Manage My Password" on the myWCTC portal.
Student Email and Office 365
Important communications are regularly sent through student email accounts. Correspondence with instructors should be through myWCTCmail or Canvas.
Student email is paired with Office 365, offering free online access to the Microsoft Office Suite including Word, Excel, PowerPoint, and OneDrive Storage. You can access your student email by logging into the myWCTC portal and clicking on the myWCTCmail app located within the Student Apps card. Multi-factor authentication is required. Office 365 student accounts are provided only for active program or course-enrolled students.
Wi-Fi
Students and staff can connect to the WCTCSecure network by logging in with their WCTC username and password.
Canvas
Canvas allows students and instructors to interact while taking online classes, or to use online materials and activities to complement traditional classroom-based courses. Instructors may use this system in a variety of ways. Canvas is available 24/7 through the myWCTC portal, and is located within the Student Apps card for Students and the Staff Apps card for Instructors. Students and instructors can access Canvas by logging in with their WCTC email address and WCTC password.
myCard Campus ID
With your myCard campus ID, you can access the library, financial aid purchases in the bookstore, on-campus printing, access Ollie’s Market and more. You can check your myCard or add to your myCash balance online. myCash fund can only be used in the Hub Café.
How to Get Your myCard
- You must be actively enrolled in a WCTC program or course(s) to be eligible for a myCard.
- Follow these instructions to get your myCard and add your photo.
- After submitting your photo, you will receive an approval email at your WCTC student email address.
Please note: If you already have a myCard obtained after 2017, you do not need a new one.
WCTC Alerts
In the event of an emergency or severe weather condition, we can alert you with a text message or email to the phone number or email address you specify. Sign up for this service on the myWCTC portal under WCTC Alerts.
IT Service Desk
Our IT Service Desk is here to help with any technology-related challenges or facility needs. You can contact the IT Service Desk via email, phone, or a MyServiceSuite service request ticket. Here are just a few things the Service Desk can help with:
- Microsoft Office 365 issues/setup
- Multi-factor Authentication/Email Issues
- myCard issues and support
- myWCTC Password support and resets
- Portal Apps Issues
- Printing support
- Wi-Fi Support
Zoom
All currently enrolled program students have a Zoom account for virtual meetings. If you are not enrolled in a program and did not receive an invitation, you will still be able to be invited to a Zoom meeting by WCTC faculty and staff. To set up Zoom for the first time:
- Visit https://wctc.zoom.us and click "Sign In."
- Use your WCTC username and password to log in.
Printing on Campus
Papercut, our cloud-based printing service, allows you to upload documents from any device and print/copy from any of the Papercut-enabled devices across campus. Find printing locations and manage your account online.
We provide every student with a one-time initial allotment of $40 for printing. Once that amount has been spent, you will pay to print. Learn how to add funds to your Papercut account.
| Black and White Copies: | Color Copies: |
| Single-sided: $0.05 per page | Single-sided: $0.25 per page |
| Double-sided: $0.08 per page | Double-sided: $0.48 per page |
Computer Purchasing
WCTC students and staff can take advantage of educational and competitive pricing on devices purchased through the WCTC Bookstore.
Online Learning
A wide variety of online courses offer a convenient, flexible learning option. Use the web-based Canvas learning management system to complete homework, communicate with the instructor and more.