Course Listing

Summer 2023 Semester Courses

Serv Desk Professional Skills

Course Description

Provides instruction to IT Service Desk Technician professional skills. Apprentices will develop customer service skills, manage difficult customers, develop professional business skills, work with teams, minimize effects of stressful situations, and develop time management skills.

This course is not offered in the current semester.
Looking for a different semester?

 

Ready to register? Note the CRN number of the class you want to take, then follow our registration steps.

Looking for a different semester? Start over.