Course Listing

Summer 2023 Semester Courses

ITIL v3 Foundation

Course Description

Learn the Information Technology Infrastructure Library (ITIL) best practices framework and discover how ITIL can be used to deliver quality IT services within an organization. ITIL focuses on the Service Lifecycle concepts: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Gain an understanding of the ITIL fundamentals, core concepts, IT infrastructure and service management.

This course is not offered in the current semester.
Looking for a different semester?


Ready to register? Note the CRN number of the class you want to take, then follow our registration steps.

Looking for a different semester? Start over.