Summer 2023 Semester Courses
ITIL v3 Foundation
Learn the Information Technology Infrastructure Library (ITIL) best practices framework and discover how ITIL can be used to deliver quality IT services within an organization. ITIL focuses on the Service Lifecycle concepts: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Gain an understanding of the ITIL fundamentals, core concepts, IT infrastructure and service management.
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