Course Listing

Summer 2022 Semester Courses

Client Relation Skills & Tech

Course Description

This course teaches students how to interact with customers whether it be on the phone, online chat, social media or email. topics covered will include the use of technology with customers as well as the proper service language. Students will review customer contacts and be evaluated using scorecards. Regulatory requirements relating to customer interactions will also be discussed.

This course is not offered in the current semester.
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