Course Listing

Fall 2022 Semester Courses

Client Relation Skills & Tech

Course Description

This course teaches students how to interact with customers whether it be on the phone, online chat, social media or email. topics covered will include the use of technology with customers as well as the proper service language. Students will review customer contacts and be evaluated using scorecards. Regulatory requirements relating to customer interactions will also be discussed.

Day of the Week Abbreviation
Monday M
Tuesday T
Wednesday W
Thursday Th
Friday F
Saturday S
Sunday Su

2 courses found

Course CRN Seats Open Instructor Tuition
Fees
CreditCr Dates Days Times
Course:
102-126-001
Client Relation Skills & Tech
CRN:
10318
Seats:
14
Instructor:
Gahr, Debra A
Tuition:
$513.60
Credit:Cr:
3
Dates:
08/18/22-10/06/22
Days:
ThursdayTh
Times:
06:00pm-08:50pm
Course:
102-126-002
Client Relation Skills & Tech
CRN:
10787
Seats:
15
Instructor:
Gahr, Debra A
Tuition:
$539.40
Credit:Cr:
3
Schedule Details:
view schedule

 

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