Monday - Thursday
- 9 a.m. - 4:30 p.m.
Friday
- 8 a.m. - 4 p.m.
Tuition Refund Policy
You are responsible for all tuition and fees. To qualify for a refund or credit, you must drop the course before the start date or during the refund period. Please note:
- If you are dropped by your instructor for non-attendance, you must submit a Drop/Withdrawal Form for a refund within the refund period. If you do not submit, you will be responsible for full payment.
- Refunds will be issued for courses canceled by the College.
- Refunds of credit balances are processed by check unless you set up a payment profile and elect to have electronic refunds processed through Student Account Center (login to MyWCTC and click on “My Account”).
- Refunds less than $10 are processed at the end of the term.
- There is a $3 processing fee for refunds.
- The admissions application fee is non-refundable.
College Center, Room C-019
Office Hours
Phone and virtual help is also available: Monday - Thursday, 8 a.m. - 5 p.m. and Friday, 8 a.m. - 4:30 p.m.
Refund Schedule
WCTC processes refunds according to the Wisconsin Technical College System refund policy. The refund amount is based on the date of official drop, course start date and course duration. Refunds are based on a course’s total potential hours of instruction completed. Potential hours are calculated at 12 a.m. for the current day.
|
Percentage of Hours Completed |
Refund |
|---|---|
|
Through 11:59 p.m. the day prior to the class start date |
100% |
|
Prior to 11% of the total course meetings |
80% |
|
From 11% through 20% of the total course meetings |
60% |
|
More than 20% of course meetings |
0% |
Withdrawing from a course after 20% of the course is complete will result in a "W" (withdrawn) on your record. You may withdraw from a course up to the 75% completion date of the total course meetings. After that date, you will receive a grade equivalent to what was earned for the course. See Grading Policy.
If you drop one course and add another during the 80 percent refund period, you will receive 100 percent credit for the tuition and fees of the dropped course if a course is added by the end of the next business day. The course added must be in the same term as the course dropped. Courses beginning in the first eight weeks of the term are not considered to be in the same term as courses beginning the second eight weeks.
Tuition Refund Appeals
Tuition appeals are considered on rare occasions for legitimate extenuating circumstances — situations beyond your control. These may include serious illness or hospitalization of you or your immediate family, death of an immediate family member, military activation, or deployment. A tuition refund appeal is granted at the discretion of the College. To appeal, submit the Appeal for Tuition and/or Course Withdraw form with explanation and supporting documentation. For more information, please call 262.691.5283 or email billing@wctc.edu.