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IT Service Desk at WCTC


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Technology on Campus

WCTC's Information Technology Services team supports student and staff devices, classroom technology, and many of the behind-the-scenes systems and services that help keep the College running smoothly.

Explore some helpful technology resources for WCTC students and staff below.

WCTC IT Service Desk

Computer with checkboxes iconmyWCTC

Find all of the basic tools you’ll need on the myWCTC portal. To login, click “MyWCTC” at the top of any page on this website, then enter your WCTC username and password.

Watch for a verification code sent via email or text when you first set up your WCTC account. Use this code to verify your account, then create a strong, unique password. Never share your password or answer personal security questions for any reason. WCTC staff will never request this information. You may also create or change to a more secure password using "Manage My Password" on the myWCTC portal.

Visit myWCTC

Office365 logoStudent Email and Office 365

Important communications are regularly sent through student email accounts. Correspondence with instructors should be through myWCTCmail or Canvas.

Student email is paired with Office 365, offering free online access to the Microsoft Office Suite including Word, Excel, PowerPoint, and OneDrive Storage. You can access your student email by logging into the myWCTC portal and clicking on the myWCTCmail app located within the Student Apps card. Multi-factor authentication is required. Office 365 student accounts are provided only for active program or course-enrolled students.

WiFi symbolWi-Fi

Students and staff can connect to the WCTCSecure network by logging in with their WCTC username and password.

Canvas logoCanvas

Canvas allows students and instructors to interact while taking online classes, or to use online materials and activities to complement traditional classroom-based courses. Instructors may use this system in a variety of ways. Canvas is available 24/7 through the myWCTC portal under My Applications. An app is available for download at the Apple App Store or on Google Play.

Visit Canvas

ID badge iconmyCard Campus ID

With your myCard campus ID, you can access the library, financial aid purchases in the bookstore, on-campus printing and more. Check or add to your myCard balance on the myWCTC portal​​​​​​​.

How to Get Your myCard

  • You must be actively enrolled in a WCTC program or course(s) to be eligible for a myCard.
  • Follow these instructions to get your myCard and add your photo.
  • After submitting your photo, you will receive an approval email at your WCTC student email address.
  • Ready to pick up your card (or need a replacement)? Schedule an appointment

Please note: If you already have a myCard obtained after 2017, you do not need a new one.

WCTC Alerts iconWCTC Alerts

In the event of an emergency or severe weather condition, we can alert you with a text message or email to the phone number or email address you specify. Sign up for this service on the myWCTC portal under WCTC Alerts.

Tech support iconIT Service Desk

Our IT Service Desk is here to help with any technology-related challenges or facility needs. You can contact the IT Service Desk via email, phone, myChat or a MyServiceSuite service request ticket. Here are just a few things the Service Desk can help with:

  • Online learning support
  • Microsoft Office 365 issues/setup
  • Campus applications issues
  • myCard issues and support
  • Manage My Password support and resets
  • myWCTC access issues
  • Printing support

DegreeWorks iconDegreeWorks

DegreeWorks is a web-based planning resource for students to take control of their path and track their progress toward completing their degree. This resource is available for all WCTC program students who started during or after the fall 2020 academic semester.

Zoom logoZoom

All currently enrolled program students have a Zoom account for virtual meetings. If you are not enrolled in a program and did not receive an invitation, you will still be able to be invited to a Zoom meeting by WCTC faculty and staff. To set up Zoom for the first time:

  1. Visit and click "Sign In."
  2. Use your WCTC username and password to log in.

ID badge iconPrinting on Campus

Papercut, our cloud-based printing service, allows you to upload documents from any device and print/copy from any of the Papercut-enabled devices across campus. Find printing locations and manage your account online.

We provide every student with a one-time initial allotment of $40 for printing. Once that amount has been spent, you will pay to print. Learn how to add funds to your Papercut account.

Black and White Copies: Color Copies:
Single-sided: $0.05 per page Single-sided: $0.25 per page
Double-sided: $0.08 per page Double-sided: $0.48 per page

Laptop iconComputer & Software Purchasing

WCTC students can take advantage of educational pricing on devices purchased at WCTC. Noncredit students may need to check eligibility for these discounts.

Online Learning

A wide variety of online courses offer a convenient, flexible learning option. Use the web-based Canvas learning management system to complete homework, communicate with the instructor and more.