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Spring 2026 Semester Courses

Management of Customer Service

Course Description

Develop the skills, attitudes and service mindset needed to manage customer satisfaction, earn long-term loyalty and handle challenging interactions with confidence. Learn how to communicate effectively, solve problems and use current customer service technologies to meet customer needs. Explore real-world tools and strategies for creating positive experiences and leading the customer service process across any industry.

4 courses found

Course CRN Seats Open Term Credit Dates Days Times Room Delivery
Course:
196-125-002
Management of Customer Service
CRN:
20549
Seats:
WL
Term:
Spring Term 1
Credit:
3
Dates:
01/20/26-03/10/26
Days:
TuesdayT
Times:
01:00pm-03:50pm
Room:
B018 
Delivery:
Hybrid Course
Course:
196-125-001
Management of Customer Service
CRN:
20548
Seats:
11
Term:
Spring Term 1
Credit:
3
Dates:
01/21/26-03/11/26
Days:
WednesdayW
Times:
06:00pm-08:50pm
Room:
ZOOM
Delivery:
Hybrid Online
Course:
196-125-004
Management of Customer Service
CRN:
20550
Seats:
11
Term:
Spring Term 1
Credit:
3
Dates:
01/22/26-03/12/26
Days:
ThursdayTh
Times:
06:00pm-08:50pm
Room:
B010 
Delivery:
Hybrid Course
Course:
196-125-003
Management of Customer Service
CRN:
21005
Seats:
WL
Term:
Spring Term 2
Credit:
3
Dates:
03/23/26-05/15/26
Days:
Times:
Online
 
Delivery:
Online Course

Understanding Course Search Results

  • Classes that are currently full are listed in italics. Waitlists for these courses may be available. View waitlists when you register online, or contact Registration at 262.691.5578.
  • + = Course restriction applies, click on the course for more information.
  • Days of the week abbreviations: - Monday; - Tuesday; W - Wednesday; Th - Thursday; F - Friday; S - Saturday; Su - Sunday

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