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Spring 2026 Semester Courses

Serv Desk Professional Skills

Course Description

Provides instruction to IT Service Desk Technician professional skills. Apprentices will develop customer service skills, manage difficult customers, develop professional business skills, work with teams, minimize effects of stressful situations, and develop time management skills.

This course is not offered in the current semester.
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  • Classes that are currently full are listed in italics. Waitlists for these courses may be available. View waitlists when you register online, or contact Registration at 262.691.5578.
  • + = Course restriction applies, click on the course for more information.
  • Days of the week abbreviations: M - Monday; T - Tuesday; W - Wednesday; Th - Thursday; F - Friday; S - Saturday; Su - Sunday

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