COVID-19 Updates and Resources

Waukesha County Technical College continues to monitor the spread of COVID-19. This includes the review of resources and guidance provided by the Wisconsin Department of Health Services and the Centers for Disease Control (CDC). WCTC is following guidance provided by state and federal public health agencies. Please continue to report as soon as possible any COVID-19 related situations to covid19@wctc.edu.

Masks No Longer Required: As of February 21, 2022, masks are no longer required inside campus buildings. Masks will continue to be available for anyone who wishes to use one.

Please continue to report any COVID-19 related situations to covid19@wctc.edu.

 

Resources for Students

Classes will be delivered in various ways to support student learning and keep people safe. Online, hybrid and in-person options are available.

Canvas Support

Need help with Canvas? Join the Canvas support course! Follow this invitation link, log into Canvas, then accept the invitation to join the WCTC Student Canvas Support course on your Dashboard.

CRRSAA Funding

If you are a WCTC student who was impacted by COVID-19, you can receive emergency assistance through the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA). Learn more.

CARES Act Federal Funding

The CARES Act application is currently closed and all funds have been exhausted. View the latest emergency grant reporting information.

Student Direct Deposit

To expedite payment of financial aid funds or fees from dropped courses, sign up now for direct deposit to your bank account. Visit your Student Account Center on MyWCTC, then choose "My Profile," then "Electronic Refunds." WCTC will still process these payments according to our regular schedule. 

Questions? Contact billing@wctc.edu. If you choose not to sign up for direct deposit, we will continue issuing paper checks via USPS when necessary.

Service Desk

Electronic Device Rental Program

The Bookstore is now offering the following rentals (supply may be limited):

Device with Accessories Retail Price (including accessories) Semester Rental
7th Generation iPad with Smart Keyboard, UAG hardshell case and AppleCare+ $700 $100
MacBook Air with carrying case and AppleCare+ $1,200 $200
16" MacBook Pro with carrying case and AppleCare+ $2,600 $400
Dell Latitude with carrying case and Safeware $1,400 $200
Dell Precision with carrying case and Safeware $2,500 $400


Students have the ability to rent-to-own any of the above devices. Students can buy out the rental by paying the difference of the retail price less the amount of paid rental fees. Devices are recycled back into the rental program if a student chooses not to purchase it. Semester rental price is per 16-week semester.

Students can use financial aid to pay for rental fees. Students can also apply through the Financial Aid office for special electronic device funding available through the WCTC Foundation or for Federal CARES Act funding.

This rental program meets the needs of students by lowering upfront costs for a device and by providing the hardware required to run Apporto (digital backpack) access to complete coursework successfully.

WCTC Library Short-term Technology Lending

Collection Item Checkout Time
Tablets iPads, Bluetooth keyboards 7 days
Equipment Headphones, mice, calculators 6-hour maximum; on-campus use only
Apple laptops MacBook Pros 6-hour maximum; on-campus use only
Wi-Fi hotspots Verizon Jetpack MiFi 8800L 7 days
PC laptops From the kiosk 6-hour maximum; on-campus use only


Due to demand for these resources, technology is not renewable. These items must be returned to the Library for 24 hours before being checked out again by the same student. Explore more lending information.

How to Use Zoom for Virtual Meetings

All currently enrolled program students have a Zoom account. If you are not enrolled in a program and did not receive an invitation, you will still be able to be invited to a Zoom meeting by WCTC faculty and staff. To set up Zoom for the first time:

  1. Visit https://wctc.zoom.us. and click "Sign In."
  2. Use your WCTC username and password to log in.

Questions? Contact the WCTC Service Desk at 262.691.5555 or email servicedesk@wctc.edu (be sure to include your WCTC username and phone number in your email).

Internet Access Options

  • The WCTC Library has limited mobile Wi-Fi hotspots available with one-week loan periods.
  • Students can acceses internet from inside WCTC buildings, as well as from the WCTC parking lot. Available daily from 8 a.m. to 10 p.m. See map below for parking lot Wi-Fi locations.


Resources for Employees

Forms

  • All staff working from home will be required to fill out the telecommunications policy form, located on the myWCTC portal. Find it under Resources > Forms > Telecommuting Agreement.

FERPA/HIPAA/Confidentiality and Record Keeping

Employees should coordinate with their supervisors on what types of documents will be removed from campus to allow for work at home. Employees who take documents home are responsible for FERPA/HIPAA compliance, if applicable. Employees should make all efforts to avoid taking home documents with personal identifiable information.

Employees Not Eligible to Work from Home

The following employees are not eligible to work from home:

  • Student workers
  • Casual staff*
  • Temporary staff*
  • Adjunct faculty (who are not currently teaching)
  • Less than 12-month employees on a case-by-case basis**

* May be approved if staff is working on critical-need projects that have impact to College operations, with prior VP-HR approval.

** Less than 12-month employees may fulfill their employment obligation upon return through the proposed extension period.

Our current WCTC students may be experiencing unexpected financial hardships during the COVID-19 coronavirus pandemic. They may have sustained a job loss, which is affecting their ability to cover basic personal and school-related costs, they may have had a medical or health emergency, or they may have incurred additional expenses relating to at-home technology needs.

Please consider a donation to help WCTC students continue and complete their education.

LifeMatters, WCTC’s employee assistance program, offers support and resources on a wide variety of topics related to life, work, family and well-being. Juggling responsibilities in this constantly changing environment can be stressful and overwhelming.

Professional counselors are available 24/7/365 to provide support and services to help individuals navigate work and family life. This free and confidential resource is available for all employees and members of their household. For additional information on LifeMatters services, visit myWCTC > Resources > Employee Wellness.

If I am waiting on COVID-19 test results, can I still come to campus?

No. If you get tested for COVID-19, you must isolate until you receive test results.

What are my options if I am uncomfortable being on campus?

It is normal to feel a bit anxious about returning to campus given the uncertainty of this global pandemic. The College has and will continue to take the necessary precautionary measures to ensure the safety of our campus community and to reduce the risk of exposure. If there are additional precautionary measures for your areas that you’d like for us to explore, please speak to your supervisor directly.

What do I do if a student reports symptoms?

If a student reports symptoms to you, please forward the student’s name and information to covid19@wctc.edu immediately.

What happens if there is a positive case of COVID-19 in a class?

We follow the CDC and Waukesha County Health Department guidelines. Each case is assessed and dealt with depending on the specific circumstances.

Will the College release names or locations of positive COVID-19 cases?

The College will not release names or locations of positive COVID-19 cases. In the event of a positive case or exposure, WCTC officials will work with the Waukesha County Health Department on contact tracing. Release of any identifying information is prohibited under HIPAA.

If anyone is under quarantine, when can they return to campus?

The COVID-19 Response Team will contact each individual who is ill, request more information and provide guidance.  Individuals who are ill cannot return to campus until cleared to do so by the COVID-19 Response Team.

What if a member of my household is under quarantine, can I still come to campus?

No. If a member of your household is under quarantine, you cannot come to campus until you notify Human Resources of the proper release from a medical professional or health department.

Prevention

  • Please read signage and follow recommendations to keep yourself and others healthy.
  • If you are not feeling well, please stay home.
  • Wash your hands often, using soap and water for at least 20 seconds.
  • Cover your cough or sneeze using a tissue or the crook of your arm.
  • Avoid touching your nose, eyes or mouth.

Resources