COVID-19 Resources for Students


WCTC Community Members Test Positive for COVID-19

As of August 12, 2020, Waukesha County Technical College (WCTC) has confirmed cases of COVID-19. The College has taken the necessary precautions working with local health agencies to help reduce the spread of COVID-19. As a result, and in compliance with requirements of the Clery Act, WCTC is providing this Emergency Notification to the campus community. For additional information about COVID-19 and steps that the College is taking to protect the health and safety of our community, please visit the College’s COVID-19 Updates website.

Neither WCTC nor public health authorities will identify any individuals who have tested positive for the virus, nor will information be provided that may compromise confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA) for students and the Health Insurance Portability and Accountability Act (HIPAA) for employees.

WCTC understands that this situation is concerning and wants to assure you that a great deal is being done to ensure the health and well-being of the campus community. This is a rapidly changing situation, so continue to check the WCTC COVID-19 Updates website for the latest updates.

WCTC college leadership is monitoring the changing situation daily and has implemented the following precautions:

  • Enhanced cleaning operations on both campuses to include electrostatic spraying for sanitization purposes.
  • Face mask required at all times when indoors on campus.
  • Classrooms set up to enhance social distancing.
  • Options for attending classes that include face-to-face, hybrid and blended courses.
  • Access to campus buildings by utilizing your WCTC issued identification card for both staff and students.

We recommend that everyone take the following precautions:

  • Wear a face mask at all times when indoors on campus.
  • Stay home when ill or if other family members are ill.
  • Leverage telecommunication options where possible.
  • Avoid close contact with people who are sick.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Cover your cough and sneezes (into your flexed elbow or a tissue, then throw the tissue in the trash) and wash your hands immediately.
  • Clean and disinfect frequently touched objects and surfaces.
  • Get a flu vaccine.
  • Watch for cough, troubled breathing, or other signs of respiratory infection.
  • Monitor your temperature for a fever.
  • Monitor yourself for any additional COVID-19 symptoms.
  • Follow CDC guidance if symptoms develop.
  • Follow all campus rules and policies related to COVID-19 and health and safety.

If you develop any COVID-19 symptoms, we encourage you to call your health care provider to obtain guidance.  You can also obtain information from your health department, the State of Wisconsin Department of Health Services Wisconsin DHS or the Centers for Disease Control and Prevention CDC COVID-19.

Please continue to report as soon as possible any COVID-19 related situations to

Updated 1/22/21 at 4 p.m.

Campus Access

Beginning January 25, the Pewaukee and Waukesha campuses will only be accessible to students and staff via WCTC ID card. Face coverings are required for anyone on campus. View our full WCTC Readiness Plan, and continue to watch this webpage for the most current information.

Self-Acknowledgment Form

All persons who enter WCTC campuses are required to complete a COVID-19 Student Self-Acknowledgment Form. Please complete the form before coming to campus.

Updated 1/22/21 at 4 p.m.

Face Coverings

  • You must wear a face mask that covers your mouth and nose at all times while on campus. 
  • If you are unable to wear a face mask for medical reasons, please contact Chris Daood, Dean of Student Support, at or 262.691.5314.

Other Precautions

  • All persons who enter WCTC campuses are required to complete a COVID-19 Student Self-Acknowledgment Form. Please complete the form before coming to campus.
  • Maintain at least six feet of physical distance from others at all times, especially in communal areas or in any group setting.
  • Classrooms and restrooms will continue to receive extra cleaning. 
  • Electrostatic sanitizing of areas will be completed when staff and students are not present.
  • Ultraviolet (UV) filters have been added to ventilation systems.


  • Please read signage and follow recommendations to keep yourself and others healthy.
  • Wash your hands often, using soap and water for at least 20 seconds.
  • Cover your cough or sneeze using a tissue or the crook of your arm.
  • Avoid touching your nose, eyes or mouth.

COVID-19 Testing

Explore COVID-19 testing sites in Waukesha County and throughout Wisconsin. Learn more about COVID-19 testing next steps and results.

COVID-19 Reporting

Please continue to report any COVID-19 related situations to

Updated 1/22/21 at 4 p.m.

Building Access

Beginning January 25, the Pewaukee and Waukesha campuses will only be accessible to students and staff via WCTC ID card. View a map of exterior door access points.

Campus Hours

Welcome Center (College Center Atrium)

  • Open to the public
  • Hours (January 25-29, 2021):
    • Monday-Thursday, 8 a.m. - 5 p.m.
    • Friday, 8 a.m. - 1 p.m.

Enrollment Center (Financial Aid, Registration and Admissions)

  • Hours (January 18-29, 2021):
    • Monday-Thursday, 9 a.m. - 5 p.m.
    • Friday: Virtual support only

Student Enrichment Center

  • No public access
  • Hours:
      • Monday, Thursday: 8:30 a.m.-7:30 p.m.
      • Tuesday: 9 a.m.-6:30 p.m.
      • Wednesday: 9 a.m.-6 p.m.
      • Saturday: 9 a.m.-1 p.m.

Food and Dining Services

Please do not bring food into classrooms, labs or other areas for sharing. Place your mask back on as soon as you finish eating/drinking.

  • The Hub (Building C): Monday-Friday, 8 a.m. - 2 p.m.
  • Owl Cafe (Building S): Monday-Thursday, 8 a.m. - 2 p.m.; Closed Friday.
  • Owl's Nest (Building B): Closed

Events and Activities

No external events will be held on either campus for the remainder of the calendar year, through June 30, 2021.

Ongoing Updates

Please monitor your WCTC email and Canvas for any communication from faculty and the College so you can be aware of any changes made to any course you are taking. Sign up for WCTC Alerts, found under My Applications on the MyWCTC portal.

Updated 1/22/21 at 4 p.m.

Course Delivery

Classes will be delivered in various ways to support student learning and keep people safe. Online, hybrid and in-person options are available.

  • In-person class sizes are limited to allow for safe social distancing.
  • Check your schedule for details about your classes.
  • Check your WCTC email and Canvas regularly.
  • Reach out to your academic department or academic advisor with questions.

Canvas Support

Need help with Canvas? Join the Canvas support course! Follow this invitation link, log into Canvas, then accept the invitation to join the WCTC Student Canvas Support course on your Dashboard.

Last Day to Withdraw Extension

To provide some flexibility during the pandemic, the last day to withdraw from a class for summer and fall is one week prior to the last day of the course. Please talk with your instructor and/or your advisor before dropping a course. Learn more.

Updated 1/22/21 at 4 p.m.

CARES Act Federal Funding

WCTC has received funding from the federal government through the CARES Act that will be allocated 100% to support students. Eligible students will receive an email with eligibility requirements and instructions on how to apply. Learn more.

View the latest emergency grant reporting information.

Student Direct Deposit

To expedite payment of financial aid funds or fees from dropped courses, sign up now for direct deposit to your bank account. Visit your Student Account Center on MyWCTC, then choose "My Profile," then "Electronic Refunds." WCTC will still process these payments according to our regular schedule. 

Questions? Contact If you choose not to sign up for direct deposit, we will continue issuing paper checks via USPS when necessary.

Updated 1/22/20 at 12 p.m.

Service Desk

Electronic Device Rental Program

The Bookstore is now offering the following rentals (supply may be limited):

Device with Accessories Retail Price (including accessories) Semester Rental
7th Generation iPad with Smart Keyboard, UAG hardshell case and AppleCare+ $700 $100
MacBook Air with carrying case and AppleCare+ $1,200 $200
16" MacBook Pro with carrying case and AppleCare+ $2,600 $400
Dell Latitude with carrying case and Safeware $1,400 $200
Dell Precision with carrying case and Safeware $2,500 $400

Students have the ability to rent-to-own any of the above devices. Students can buy out the rental by paying the difference of the retail price less the amount of paid rental fees. Devices are recycled back into the rental program if a student chooses not to purchase it. Semester rental price is per 16-week semester.

Students can use financial aid to pay for rental fees. Students can also apply through the Financial Aid office for special electronic device funding available through the WCTC Foundation or for Federal CARES Act funding.

This rental program meets the needs of students by lowering upfront costs for a device and by providing the hardware required to run Apporto (digital backpack) access to complete coursework successfully.

WCTC Library Short-term Technology Lending

Collection Item Checkout Time
Tablets iPads, Bluetooth keyboards 7 days
Equipment Headphones, mice, calculators 6-hour maximum; on-campus use only
Apple laptops MacBook Pros 6-hour maximum; on-campus use only
Wi-Fi hotspots Verizon Jetpack MiFi 8800L 7 days
PC laptops From the kiosk 6-hour maximum; on-campus use only

Due to demand for these resources, technology is not renewable. These items must be returned to the Library for 24 hours before being checked out again by the same student. Explore more lending information.

How to Use Zoom for Virtual Meetings

All currently enrolled program students have a Zoom account. If you are not enrolled in a program and did not receive an invitation, you will still be able to be invited to a Zoom meeting by WCTC faculty and staff. To set up Zoom for the first time:

  1. Visit and click "Sign In."
  2. Use your WCTC username and password to log in.

Questions? Contact the WCTC Service Desk at 262.691.5555 or email (be sure to include your WCTC username and phone number in your email).

Internet Access Options

  • The WCTC Library has limited mobile Wi-Fi hotspots available with one-week loan periods.
  • Students can acceses internet from inside WCTC buildings, as well as from the WCTC parking lot. Available daily from 8 a.m. to 10 p.m. See map below for parking lot Wi-Fi locations.

Wi-Fi Access Map


Updated 1/22/20 at 12 p.m.

Student Support Contact Information

Not sure who to contact? Call 262.691.5566 for support.

Academic Advising
262.691.5400 |

  • Currently offering virtual support only
  • Planning for course registration and graduation
  • Program-specific questions and concerns
  • Resources and referrals for campus supports

Academic Support
262.691.5311 |

  • View current hours
  • Virtual support for math, english, reading, science, ESL, general studies and program courses
  • Business Health Technology and Canvas support
  • Virtual peer tutoring

262.691.5200 |

  • Adding or changing to a new program
  • Transfer credit

Armed Forces Student Center
262.691.5431 |

  • Veterans benefits, including priority registration
  • Veterans financial assistance

262.691.5304 | 

Career Connections
262.695.7848 |

  • Currently offering virtual support only
  • Appointments available via Zoom or phone for career exploration, internships and employment services
  • More resources, workshops and employers hiring available online

Counseling Services
262.695.3440 |

  • Currently offering virtual support only
  • Confidential mental health counseling via Zoom or phone
  • Community resources online

Financial Aid
262.691.5436 |

  • Completing the FAFSA
  • Emergency financial assistance
  • Veterans benefits

Fitness Center
262.691.5549 |

  • The Fitness Center, locker rooms and group exercise studio remain closed
  • Free virtual group fitness classes via Zoom, sign up online
  • Variety of on-demand videos and resources on the Online Fitness Center Canvas page
  • Stay connected on Facebook
  • For those on campus, follow our walking map for some activity during your day

Global Education
262.691.5550 |

  • Currently offering virtual support only

262.691.5316 |

  • Hours may vary throughout the semester; view current hours
  • Research help (including APA citation style) in person and by chat, phone, email and Zoom
  • Limited mobile Wi-Fi hotspots with one-week loan periods
  • Access to digital resources, including streaming audiobooks, reserves and interlibrary loan
  • Study space, computer access, printers, scanners and more

Multicultural Resource Center (MRC)
262.691.5175 |

  • Liaison between schools, families and community to address barriers to academic achievement
  • Assistance with admissions, placement testing, financial aid and scholarship applications
  • One-on-one case management
  • Appointments available via Zoom
  • Multicultural Student Mentoring Program and diversity programming

Registration and Records
262.691.5578 |

  • Registering and/or paying for courses
  • Troubleshooting registration errors
  • Transcript ordering
  • Applying for graduation

Student Accessibility
262.691.5318 |

  • Currently offering virtual support only
  • Accommodations for a documented disability
  • Support for assistive technology
  • Troubleshooting accessibility concerns

Student Development
262.691.5302 |

  • Currently offering virtual support only
  • Upcoming virtual events and activities
  • Online New Student Orientation
  • Graduation ceremony updates
  • Food pantry resources

Technology (Service Desk)
262.691.5555 |

  • Hours may vary throughout the semester; view current hours
  • Phone line open 24/7
  • If emailing, include your phone number for call back
  • Create a ticket from the myWCTC portal with MyServiceSuite
  • Search the MyServiceSuite knowledge base
  • Use myChat on the myWCTC portal

Testing Center
262.695.6215 |

  • Offering in-person services by appointment only
  • Help understanding testing options, test preparation resources and test registration
  • Limited testing available in person and remotely

Last updated 10/26/20 at 1 p.m.

Campus Cupboard

The Campus Cupboard provides nutritional assistance to students in need. Students can receive pre-bagged groceries up to one time per week with a current student ID. Each bag provides a balanced variety of breakfast, lunch, and dinner items and always includes fruits and vegetables. No financial information or other verification (other than a student ID) is required.

Campus Cupboard bags are available at the Welcome Center, located in the main College Center atrium, Monday-Thursday from 7:30 a.m. to 6 p.m. or Friday from 7:30 a.m. to 1 p.m.

Questions? Contact Student Development at 262.691.5302.

Additional Resources

Below you will find several additional resources for assistance with food needs. Please call ahead to confirm current hours.

FoodShare Information

There have been many rule changes to FoodShare, or SNAP, in Wisconsin that are increasing the eligibility for individuals statewide. If you were previously not eligible for FoodShare or have not applied for FoodShare before, you may be eligible now!

  • Hunger Task Force has created an Apply For FoodShare Webpage with FAQs, a walk-through application guide and more.
  • You can apply for FoodShare online or via phone.
  • Due to the increased call volume, please expect longer wait times to speak with a FoodShare assistant over the phone. You are highly encouraged to apply and manage your case online or by downloading the MyACCESS mobile app.

Food Pantry of Waukesha County

1301 Sentry Drive, Waukesha, WI

Monday-Friday, 9 a.m.-12:30 p.m. and 3-5 p.m.

The Salvation Army - Waukesha

445 Madison Street, Waukesha, WI
Food pantry located at the rear of the building

Tuesday-Wednesday, 1-4 p.m.
Friday, 9 a.m.-Noon
Community Meal Program (to-go meals) available Tuesday, Thursday and Saturday, 5-5:40 p.m.

The Hope Center - Waukesha

502 N East Avenue, Waukesha, WI
Serving meals in to-go containers

Monday-Friday at 9 a.m. and Noon
Monday, Wednesday and Friday at 5:30 p.m.

Hartland Food Pantry

229 Lawn St Drive · Hartland, WI
Must reside in the Hartland-Arrowhead School District
Limit 2 visits per month

Wednesday, 1:30-3 p.m.
Saturday 10-11 a.m.

Oconomowoc Area Emergency Food Pantry

W359 N5848 Brown Street (Hwy P), Oconomowoc, WI
262.567.7054 or 262.567.4608
Must reside in the Oconomowoc Area School District

Tuesday and Thursday, 1:30-2:30 p.m. and 6:30-7:30 p.m.
Saturday, 9:30-10:30 a.m.

Muskego Food Pantry

S81 W19150 Apollo Drive, Muskego, WI

Thursday, 1-5:30 p.m.

Mukwonago Food Pantry

325 Eagle Lake Avenue · Mukwonago, WI
Call upon arrival to provide name and address.
All food has been pre-bagged and will be loaded into cart outside back exit door. Please return cart after loading your food.

Monday, 11 a.m.-3 p.m.
Tuesday, 9 a.m.-3 p.m.
Wednesday, 9 a.m.-6 p.m.

New Berlin Food Pantry

14750 W Cleveland Avenue, New Berlin, WI

Wednesday, Noon-5 p.m.

Pewaukee Food Pantry

642 Main Street, Pewaukee, WI
Located inside Gethsemane United Methodist Church

Wednesday and Saturday, 10-11 a.m.

Sussex Food Pantry

N63 W23626 Silver Spring Drive, Sussex, WI
All food has been pre-bagged and distributed via drive-thru.
Bagged lunch and breakfast items for children ages 18 and under available daily from 11 a.m. to noon.

Monday, 5:30-7 p.m.
Wednesday, 1-2:30 p.m.
Saturday, 10 a.m.-Noon

Menomonee Falls Area Food Pantry

N85 W15382 Menomonee River Parkway, Menomonee Falls, WI
Must reside in Menomonee Falls, Lannon, Colgate, Hubertus, Richfield, Butler, Brookfield or Germantown - Please being ID.
Pre-bagged food will be placed into trunks.

Tuesday and Thursday, Noon-2 p.m. and 5-7 p.m.

Watertown Food Pantry

204 N Tenth Street, Watertown, WI

Monday and Friday, 10 a.m.-Noon
Tuesday and Thursday, 1-3 p.m.
Wednesday, Noon-2 p.m.

Whitewater Community Food Pantry

146 W North Street, Whitewater, WI

Wednesday and Thursday, 8:30 a.m.-Noon

Mayville Food Pantry

113 N Clark Street, Mayville, WI

Every other Tuesday, 3:30-5:30 p.m.

Elkhorn Food Pantry

14 W Geneva Street, Elkhorn, WI

Monday, Wednesday and Friday, 9-11 a.m.

Waupun Area Food Pantry

12 S Mill Street, Waupun, WI

Friday, 9 a.m.-3 p.m.

Walworth County Food Pantry

205 E Commerce Court, Elkhorn, WI

Friday, 1-4 p.m.
Saturday, 9-11 a.m.

Ashippun Bread Basket Food Pantry

W2445 Oak Street, Ashippun, WI

Thursday, 6-7 p.m.
Saturday, 9-10:30 a.m.

Beaver Dam Community Food Pantry

134 S Spring Street, Beaver Dam, WI

Tuesday and Thursday, 1:30-3:30 p.m.

Waterloo/Marshall Food Pantry

117 E Madison Street, Waterloo, WI

Wednesday, 7-8 p.m.
Saturday, 9-10 a.m.

Finding Food Pantries in Milwaukee

  • Use the 211 Wisconsin website to find a food pantry in your neighborhood.
  • Call Impact at 2-1-1, which can connect you to food pantries and meal programs. You can also text your ZIP code to TXT-211.
  • Capuchin Community Services runs several food pantries in the Milwaukee area. Some of the locations include House of Peace, 1702 W. Walnut St.; Hope House, 209 W. Orchard St.; and more. View the full list of locations and times.
  • Frieden Community Ministries has several food pantry locations, including the Coggs Center, 1220 W. Vliet St.; Despensa de la Paz, 1615 S. 22nd St.; Hope House, 209 W. Orchard St.; and Zion Rock, 10230 W. Fond du Lac Ave.
  • Eastbrook Church is located at 5353 N Green Bay Ave. The food pantry is open Saturdays from 9:30-11:30 a.m. and Mondays from 6:30-8:30 p.m. For more information, call 414.228.5220, ext. 110.
  • Interchange Food Pantry is located at 130 E. Juneau Ave. The food pantry is open Tuesdays 2-4 p.m., Wednesdays 4-6 p.m., Thursdays and Saturdays 9:30-11:30 a.m. For more information, call 414.551.2184 or visit their Facebook page.
  • Riverwest Food Pantry is located at 924 E. Clarke St. The food pantry is open Tuesdays 4:30-6:30 p.m. and Saturdays 8:30-10:30 a.m. For more information, call 414.301.1478, or visit their Facebook page.
  • The Gathering of Southeast Wisconsin is providing to-go bag lunches at all of its meal sites during this crisis until further notice.
    • Monday, Friday and Saturday: Bagged to-go breakfasts are distributed from 8:30-9:30 a.m., and Saturday bagged to-go lunches are distributed from 11:30 a.m.-12:30 p.m. at  Running Rebels, 1300 W Fond du Lac Ave.
    • Monday, Wednesday and Saturday: Bagged to-go dinners are distributed from 4:30-5:30 p.m. and Saturday bagged to-go lunches are distributed from 11:30 a.m.-12:30 p.m.  at Christian Faith Fellowship East, 724 S Layton Blvd.
    • Saturday: Bagged to-go lunches are distributed from 11:30 a.m.-12:30 p.m. at Our Next Generation, 3421 W. Lisbon Ave.
    • Second and fourth Saturdays: Bagged to-go lunches are distributed from 11:30 a.m.-12:30 p.m. at Mt. Carmel Lutheran Church, 8424 W Center St.

Find additional food pantry locations throughout Milwaukee County and the surrounding areas using this food pantry locator.

Additional Resources

Questions? Contact