COVID-19 Resources for Students

 

WCTC Community Members Test Positive for COVID-19

As of August 12, 2020, Waukesha County Technical College (WCTC) has confirmed cases of COVID-19. The College has taken the necessary precautions working with local health agencies to help reduce the spread of COVID-19. As a result, and in compliance with requirements of the Clery Act, WCTC is providing this Emergency Notification to the campus community. For additional information about COVID-19 and steps that the College is taking to protect the health and safety of our community, please visit the College’s COVID-19 Updates website.

Neither WCTC nor public health authorities will identify any individuals who have tested positive for the virus, nor will information be provided that may compromise confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA) for students and the Health Insurance Portability and Accountability Act (HIPAA) for employees.

WCTC understands that this situation is concerning and wants to assure you that a great deal is being done to ensure the health and well-being of the campus community. This is a rapidly changing situation, so continue to check the WCTC COVID-19 Updates website for the latest updates.

WCTC college leadership is monitoring the changing situation daily and has implemented the following precautions:

  • Enhanced cleaning operations on both campuses to include electrostatic spraying for sanitization purposes.
  • Face mask required at all times when indoors on campus.
  • Classrooms set up to enhance social distancing.
  • Options for attending classes that include face-to-face, hybrid and blended courses.
  • Access to campus buildings by utilizing your WCTC issued identification card for both staff and students.

We recommend that everyone take the following precautions:

  • Wear a face mask at all times when indoors on campus.
  • Stay home when ill or if other family members are ill.
  • Leverage telecommunication options where possible.
  • Avoid close contact with people who are sick.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Cover your cough and sneezes (into your flexed elbow or a tissue, then throw the tissue in the trash) and wash your hands immediately.
  • Clean and disinfect frequently touched objects and surfaces.
  • Get a flu vaccine.
  • Watch for cough, troubled breathing, or other signs of respiratory infection.
  • Monitor your temperature for a fever.
  • Monitor yourself for any additional COVID-19 symptoms.
  • Follow CDC guidance if symptoms develop.
  • Follow all campus rules and policies related to COVID-19 and health and safety.

If you develop any COVID-19 symptoms, we encourage you to call your health care provider to obtain guidance.  You can also obtain information from your health department, the State of Wisconsin Department of Health Services Wisconsin DHS or the Centers for Disease Control and Prevention CDC COVID-19.

Please continue to report as soon as possible any COVID-19 related situations to covid19@wctc.edu

Campus Access

Beginning March 22, the entrances to all College buildings on the Pewaukee and Waukesha campuses will be open and accessible to the College community Monday-Friday from 7 a.m.-7 p.m. From 5:30-7 a.m. and 7-10 p.m., faculty and staff will be able to use their WCTC ID card to access buildings. Face coverings are required for anyone on campus.

View our full WCTC Readiness Plan, and continue to watch this webpage for the most current information.

Self-Acknowledgment Form

All persons who enter WCTC campuses are required to complete a COVID-19 Student Self-Acknowledgment Form. Please complete the form before coming to campus.

Updated 3/23/21 at 11:30 a.m.

Building Access

Beginning March 22, the entrances to all College buildings on the Pewaukee and Waukesha campuses will be open and accessible to the College community Monday-Friday from 7 a.m.-7 p.m. From 5:30-7 a.m. and 7-10 p.m., faculty and staff will be able to use their WCTC ID card to access buildings.

On-Campus Hours

For virtual support hours, see "Student Resources" tab below.

Welcome Center

  • Monday-Thursday, 8 a.m. - 5 p.m.
  • Friday, 8 a.m. - 1 p.m.

Enrollment Center (includes Financial Aid, Registration and Admissions)

  • Monday-Thursday, 9 a.m. - 5 p.m.
  • Friday: Virtual support only, 8 a.m. - 4:30 p.m.

Food and Dining Services

Please do not bring food into classrooms, labs or other areas for sharing. Place your mask back on as soon as you finish eating/drinking.

  • The Hub (Building C): Monday-Friday, 8 a.m. - 2 p.m.
  • Owl Cafe (Building S): Monday-Thursday, 8 a.m. - 2 p.m.; Closed Friday.
  • Owl's Nest (Building B): Closed

Events and Activities

No external events will be held on either campus through June 30, 2021. View upcoming student events.

Ongoing Updates

  • Please monitor your WCTC email and Canvas so you can be aware of changes made to any course you are taking.
  • Sign up for WCTC Alerts, found under My Applications on the MyWCTC portal.

Updated 1/22/21 at 4 p.m.

Face Coverings

  • You must wear a face mask that covers your mouth and nose at all times while on campus. 
  • If you are unable to wear a face mask for medical reasons, please contact Chris Daood, Dean of Student Support, at cdaood@wctc.edu or 262.691.5314.

Other Precautions

  • All persons who enter WCTC campuses are required to complete a COVID-19 Student Self-Acknowledgment Form. Please complete the form before coming to campus.
  • Maintain at least six feet of physical distance from others at all times, especially in communal areas or in any group setting.
  • Classrooms and restrooms will continue to receive extra cleaning. 
  • Electrostatic sanitizing of areas will be completed when staff and students are not present.
  • Ultraviolet (UV) filters have been added to ventilation systems.

Prevention

  • Please read signage and follow recommendations to keep yourself and others healthy.
  • Wash your hands often, using soap and water for at least 20 seconds.
  • Cover your cough or sneeze using a tissue or the crook of your arm.
  • Avoid touching your nose, eyes or mouth.

COVID-19 Testing

Explore COVID-19 testing sites in Waukesha County and throughout Wisconsin. Learn more about next steps and results.

COVID-19 Reporting

Please continue to report any COVID-19 related situations to covid19@wctc.edu

Updated 1/26/21 at 11 a.m.

Student Support Contact Information

Not sure who to contact? Call 262.691.5566 for support.

Academic Advising
262.691.5400 | advising@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Planning for course registration and graduation
  • Program-specific questions and concerns
  • Resources and referrals for campus supports

Academic Support
262.691.5311 | bsoika@wctc.edu

  • View current hours
  • Virtual and on-campus support for math, writing, science, ESL, study skills, general studies and program courses
  • Business Health Technology and Canvas support
  • Virtual peer tutoring

Admissions
262.691.5200 | info@wctc.edu

  • Adding or changing to a new program
  • Transfer credit

Armed Forces Student Center
262.691.5431 | veterans@wctc.edu

  • Veterans benefits, including priority registration
  • Veterans financial assistance

Bookstore
262.691.5304 | bkstore@wctc.edu 

Campus Cupboard
262.691.5302 | studentdevelopment@wctc.edu

  • Nutritional assistance for WCTC students in need
  • Receive pre-bagged groceries up to one time per week with a current student ID
  • Campus Cupboard bags are available at the Welcome Center

Career Connections
262.695.7848 | careers@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Appointments available via Zoom or phone for career exploration, internships and employment services
  • More resources, workshops and employers hiring available online

Counseling Services
262.695.3440 | counselingservices@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Confidential mental health counseling via Zoom or phone
  • Community resources online

Financial Aid
262.691.5436 | money@wctc.edu

  • Completing the FAFSA
  • Emergency financial assistance
  • Veterans benefits

Fitness Center
262.691.5549 | fitnesscenter@wctc.edu

  • The Fitness Center, locker rooms and group exercise studio remain closed
  • Free virtual group fitness classes via Zoom, sign up online
  • Variety of on-demand videos and resources on the Online Fitness Center Canvas page
  • Stay connected on Facebook
  • For those on campus, follow our walking map for some activity during your day

Global Education
262.691.5550 | global@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Support for current and prospective F-1 international students
  • Advising for education abroad programs
  • Appointments available via phone or Zoom

Library
262.691.5316 | library@wctc.edu

  • Hours may vary throughout the semester; view current hours
  • Research help (including APA citation style) in person and by chat, phone, email and Zoom
  • Limited mobile Wi-Fi hotspots with one-week loan periods
  • Access to digital resources, including streaming audiobooks, reserves and interlibrary loan
  • Study space, computer access, printers, scanners and more

Multicultural Resource Center (MRC)
262.691.5175 | mrc@wctc.edu

  • Liaison between schools, families and community to address barriers to academic achievement
  • Assistance with admissions, placement testing, financial aid and scholarship applications
  • One-on-one case management
  • Appointments available via Zoom
  • Multicultural Student Mentoring Program and diversity programming

Registration and Records
262.691.5578 | studentreg@wctc.edu

  • Registering and/or paying for courses
  • Troubleshooting registration errors
  • Transcript ordering
  • Applying for graduation

Student Accessibility
262.691.5318 | SAO@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Accommodations for a documented disability
  • Support for assistive technology
  • Troubleshooting accessibility concerns

Student Development
262.691.5302 | studentdevelopment@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Online New Student Orientation
  • Graduation ceremony updates
  • Food pantry resources

Student Government Association (SGA)
262.691.5302 | sga@wctc.edu

Technology (Service Desk)
262.691.5555 | servicedesk@wctc.edu

  • Hours may vary throughout the semester; view current hours
  • Schedule an appointment online
  • Phone line open 24/7
  • If emailing, include your phone number for call back
  • Create a ticket from the myWCTC portal with MyServiceSuite
  • Search the MyServiceSuite knowledge base
  • Use myChat on the myWCTC portal

Testing Center
262.695.6215 | testingcenter@wctc.edu

  • Offering in-person services by appointment only
  • Help understanding testing options, test preparation resources and test registration
  • Limited testing available in person and remotely

Updated 2/1/21 at 4 p.m.

Because of the ongoing coronavirus pandemic, WCTC has made the difficult decision to hold a virtual commencement ceremony in place of an in-person event for May 2021. The prerecorded ceremony will be available to view online beginning at 10 a.m. on Saturday, May 15, 2021.

If you are intending to complete your program in spring 2021, or if you will complete your program in the Summer term and wish to participate in the Spring ceremony, apply for graduation now.

Learn more >

Updated 1/22/21 at 4 p.m.

Academic Support
262.691.5311 | bsoika@wctc.edu

  • View current hours
  • Virtual and on-campus support for math, writing, science, ESL, study skills, general studies and program courses
  • Business Health Technology and Canvas support
  • Virtual peer tutoring

Course Delivery

Classes will be delivered in various ways to support student learning and keep people safe. Online, hybrid and in-person options are available.

  • In-person class sizes are limited to allow for safe social distancing.
  • Check your schedule for details about your classes.
  • Check your WCTC email and Canvas regularly.
  • Reach out to your academic department or academic advisor with questions.

Canvas Support

Need help with Canvas? Join the Canvas support course! Follow this invitation link, log into Canvas, then accept the invitation to join the WCTC Student Canvas Support course on your Dashboard.

Updated 1/22/21 at 4 p.m.

CARES Act Federal Funding

The CARES Act application is currently closed and all funds have been exhausted. Learn more or view the latest emergency grant reporting information.

Student Direct Deposit

To expedite payment of financial aid funds or fees from dropped courses, sign up now for direct deposit to your bank account. Visit your Student Account Center on MyWCTC, then choose "My Profile," then "Electronic Refunds." WCTC will still process these payments according to our regular schedule. 

Questions? Contact billing@wctc.edu. If you choose not to sign up for direct deposit, we will continue issuing paper checks via USPS when necessary.

Updated 1/22/21 at 12 p.m.

Service Desk

Electronic Device Rental Program

The Bookstore is now offering the following rentals (supply may be limited):

Device with Accessories Retail Price (including accessories) Semester Rental
7th Generation iPad with Smart Keyboard, UAG hardshell case and AppleCare+ $700 $100
MacBook Air with carrying case and AppleCare+ $1,200 $200
16" MacBook Pro with carrying case and AppleCare+ $2,600 $400
Dell Latitude with carrying case and Safeware $1,400 $200
Dell Precision with carrying case and Safeware $2,500 $400


Students have the ability to rent-to-own any of the above devices. Students can buy out the rental by paying the difference of the retail price less the amount of paid rental fees. Devices are recycled back into the rental program if a student chooses not to purchase it. Semester rental price is per 16-week semester.

Students can use financial aid to pay for rental fees. Students can also apply through the Financial Aid office for special electronic device funding available through the WCTC Foundation or for Federal CARES Act funding.

This rental program meets the needs of students by lowering upfront costs for a device and by providing the hardware required to run Apporto (digital backpack) access to complete coursework successfully.

WCTC Library Short-term Technology Lending

Collection Item Checkout Time
Tablets iPads, Bluetooth keyboards 7 days
Equipment Headphones, mice, calculators 6-hour maximum; on-campus use only
Apple laptops MacBook Pros 6-hour maximum; on-campus use only
Wi-Fi hotspots Verizon Jetpack MiFi 8800L 7 days
PC laptops From the kiosk 6-hour maximum; on-campus use only


Due to demand for these resources, technology is not renewable. These items must be returned to the Library for 24 hours before being checked out again by the same student. Explore more lending information.

How to Use Zoom for Virtual Meetings

All currently enrolled program students have a Zoom account. If you are not enrolled in a program and did not receive an invitation, you will still be able to be invited to a Zoom meeting by WCTC faculty and staff. To set up Zoom for the first time:

  1. Visit https://wctc.zoom.us. and click "Sign In."
  2. Use your WCTC username and password to log in.

Questions? Contact the WCTC Service Desk at 262.691.5555 or email servicedesk@wctc.edu (be sure to include your WCTC username and phone number in your email).

Internet Access Options

  • The WCTC Library has limited mobile Wi-Fi hotspots available with one-week loan periods.
  • Students can acceses internet from inside WCTC buildings, as well as from the WCTC parking lot. Available daily from 8 a.m. to 10 p.m. See map below for parking lot Wi-Fi locations.

Wi-Fi Access Map

 


Additional Resources

Questions? Contact covid19@wctc.edu.