COVID-19 Resources for Students

Campus Access

  • Effective Monday, August 30, 2021, masks are required for all individuals in WCTC campus buildings.
  • The entrances to all College buildings on the Pewaukee and Waukesha campuses are open and accessible to the College community Monday-Friday from 7 a.m. - 7 p.m.

Self-Acknowledgment Form: All persons are required to complete a COVID-19 Self-Acknowledgment Form before entering either WCTC campus: Student Form | Visitor Form

Updated 8/30/21 at 12 a.m.

Face Coverings

Effective Monday, August 30, 2021, masks are required for all individuals in WCTC campus buildings.

Other Precautions

  • All persons who enter WCTC campuses are required to complete a COVID-19 Student Self-Acknowledgment Form. Please complete the form before coming to campus.
  • Classrooms and restrooms will continue to receive extra cleaning. 
  • Electrostatic sanitizing of areas will be completed when staff and students are not present.
  • Ultraviolet (UV) filters have been added to ventilation systems.

Prevention

  • Please read signage and follow recommendations to keep yourself and others healthy.
  • If you are not feeling well, please stay home.
  • Wash your hands often, using soap and water for at least 20 seconds.
  • Cover your cough or sneeze using a tissue or the crook of your arm.
  • Avoid touching your nose, eyes or mouth.

COVID-19 Testing and Reporting

Updated 1/26/21 at 11 a.m.

Student Support Contact Information

Not sure who to contact? Call 262.691.5566 for support.

Academic Advising
262.691.5400 | advising@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Planning for course registration and graduation
  • Program-specific questions and concerns
  • Resources and referrals for campus supports

Academic Support
262.691.5311 | bsoika@wctc.edu

  • View current hours
  • Virtual and on-campus support for math, writing, science, ESL, study skills, general studies and program courses
  • Business Health Technology and Canvas support
  • Virtual peer tutoring

Admissions
262.691.5200 | info@wctc.edu

  • Adding or changing to a new program
  • Transfer credit

Armed Forces Student Center
262.691.5431 | veterans@wctc.edu

  • Veterans benefits, including priority registration
  • Veterans financial assistance

Bookstore
262.691.5304 | bkstore@wctc.edu 

Campus Cupboard
262.691.5302 | studentdevelopment@wctc.edu

  • Nutritional assistance for WCTC students in need
  • Receive pre-bagged groceries up to one time per week with a current student ID
  • Campus Cupboard bags are available at the Welcome Center

Career Connections
262.695.7848 | careers@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Appointments available via Zoom or phone for career exploration, internships and employment services
  • More resources, workshops and employers hiring available online

Counseling Services
262.695.3440 | counselingservices@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Confidential mental health counseling via Zoom or phone
  • Community resources online

Financial Aid
262.691.5436 | money@wctc.edu

  • Completing the FAFSA
  • Emergency financial assistance
  • Veterans benefits

Fitness Center
262.691.5549 | fitnesscenter@wctc.edu

  • The Fitness Center, locker rooms and group exercise studio remain closed
  • Free virtual group fitness classes via Zoom, sign up online
  • Variety of on-demand videos and resources on the Online Fitness Center Canvas page
  • Stay connected on Facebook
  • For those on campus, follow our walking map for some activity during your day

Global Education
262.691.5550 | global@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Support for current and prospective F-1 international students
  • Advising for education abroad programs
  • Appointments available via phone or Zoom

Library
262.691.5316 | library@wctc.edu

  • Hours may vary throughout the semester; view current hours
  • Research help (including APA citation style) in person and by chat, phone, email and Zoom
  • Limited mobile Wi-Fi hotspots with one-week loan periods
  • Access to digital resources, including streaming audiobooks, reserves and interlibrary loan
  • Study space, computer access, printers, scanners and more

Multicultural Resource Center (MRC)
262.691.5175 | mrc@wctc.edu

  • Liaison between schools, families and community to address barriers to academic achievement
  • Assistance with admissions, placement testing, financial aid and scholarship applications
  • One-on-one case management
  • Appointments available via Zoom
  • Multicultural Student Mentoring Program and diversity programming

Registration and Records
262.691.5578 | studentreg@wctc.edu

  • Registering and/or paying for courses
  • Troubleshooting registration errors
  • Transcript ordering
  • Applying for graduation

Student Accessibility
262.691.5318 | SAO@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Accommodations for a documented disability
  • Support for assistive technology
  • Troubleshooting accessibility concerns

Student Development
262.691.5302 | studentdevelopment@wctc.edu

  • Currently offering virtual support via phone and Zoom
  • Online New Student Orientation
  • Graduation ceremony updates
  • Food pantry resources

Student Government Association (SGA)
262.691.5302 | sga@wctc.edu

Technology (Service Desk)
262.691.5555 | servicedesk@wctc.edu

  • Hours may vary throughout the semester; view current hours
  • Schedule an appointment online
  • Phone line open 24/7
  • If emailing, include your phone number for call back
  • Create a ticket from the myWCTC portal with MyServiceSuite
  • Search the MyServiceSuite knowledge base
  • Use myChat on the myWCTC portal

Testing Center
262.695.6215 | testingcenter@wctc.edu

  • Offering in-person services by appointment only
  • Help understanding testing options, test preparation resources and test registration
  • Limited testing available in person and remotely

Course Delivery

Classes will be delivered in various ways to support student learning and keep people safe. Online, hybrid and in-person options are available.

Canvas Support

Need help with Canvas? Join the Canvas support course! Follow this invitation link, log into Canvas, then accept the invitation to join the WCTC Student Canvas Support course on your Dashboard.

Updated 1/22/21 at 4 p.m.

CRRSAA Funding

If you are a WCTC student who was impacted by COVID-19, you can receive emergency assistance through the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA). Learn more.

CARES Act Federal Funding

The CARES Act application is currently closed and all funds have been exhausted. View the latest emergency grant reporting information.

Student Direct Deposit

To expedite payment of financial aid funds or fees from dropped courses, sign up now for direct deposit to your bank account. Visit your Student Account Center on MyWCTC, then choose "My Profile," then "Electronic Refunds." WCTC will still process these payments according to our regular schedule. 

Questions? Contact billing@wctc.edu. If you choose not to sign up for direct deposit, we will continue issuing paper checks via USPS when necessary.

Updated 1/22/21 at 12 p.m.

Service Desk

Electronic Device Rental Program

The Bookstore is now offering the following rentals (supply may be limited):

Device with Accessories Retail Price (including accessories) Semester Rental
7th Generation iPad with Smart Keyboard, UAG hardshell case and AppleCare+ $700 $100
MacBook Air with carrying case and AppleCare+ $1,200 $200
16" MacBook Pro with carrying case and AppleCare+ $2,600 $400
Dell Latitude with carrying case and Safeware $1,400 $200
Dell Precision with carrying case and Safeware $2,500 $400


Students have the ability to rent-to-own any of the above devices. Students can buy out the rental by paying the difference of the retail price less the amount of paid rental fees. Devices are recycled back into the rental program if a student chooses not to purchase it. Semester rental price is per 16-week semester.

Students can use financial aid to pay for rental fees. Students can also apply through the Financial Aid office for special electronic device funding available through the WCTC Foundation or for Federal CARES Act funding.

This rental program meets the needs of students by lowering upfront costs for a device and by providing the hardware required to run Apporto (digital backpack) access to complete coursework successfully.

WCTC Library Short-term Technology Lending

Collection Item Checkout Time
Tablets iPads, Bluetooth keyboards 7 days
Equipment Headphones, mice, calculators 6-hour maximum; on-campus use only
Apple laptops MacBook Pros 6-hour maximum; on-campus use only
Wi-Fi hotspots Verizon Jetpack MiFi 8800L 7 days
PC laptops From the kiosk 6-hour maximum; on-campus use only


Due to demand for these resources, technology is not renewable. These items must be returned to the Library for 24 hours before being checked out again by the same student. Explore more lending information.

How to Use Zoom for Virtual Meetings

All currently enrolled program students have a Zoom account. If you are not enrolled in a program and did not receive an invitation, you will still be able to be invited to a Zoom meeting by WCTC faculty and staff. To set up Zoom for the first time:

  1. Visit https://wctc.zoom.us. and click "Sign In."
  2. Use your WCTC username and password to log in.

Questions? Contact the WCTC Service Desk at 262.691.5555 or email servicedesk@wctc.edu (be sure to include your WCTC username and phone number in your email).

Internet Access Options

  • The WCTC Library has limited mobile Wi-Fi hotspots available with one-week loan periods.
  • Students can acceses internet from inside WCTC buildings, as well as from the WCTC parking lot. Available daily from 8 a.m. to 10 p.m. See map below for parking lot Wi-Fi locations.

Wi-Fi Access Map

 


Additional Resources

Questions? Contact covid19@wctc.edu.