Fall 2021 Semester Courses
Customer Service Management
Explore the skills, attitudes, and thinking patterns required to manage customer satisfaction and loyalty. Develop the ability to lead and expand the customer service process, learn techniques for dealing with unhappy customers, and build skills for analyzing customer needs.
This course is not offered in the current semester.
Looking for a different semester?
Ready to register? Note the CRN number of the class you want to take, then follow our registration steps.
Looking for a different semester? Start over.