Course Listing
Spring 2024 Semester Courses
Client Relation Skills & Tech
Course Description
This course teaches students how to interact with customers whether it be on the phone, online chat, social media or email. topics covered will include the use of technology with customers as well as the proper service language. Students will review customer contacts and be evaluated using scorecards. Regulatory requirements relating to customer interactions will also be discussed.
| Day of the Week | Abbreviation |
| Monday | M |
| Tuesday | T |
| Wednesday | W |
| Thursday | Th |
| Friday | F |
| Saturday | S |
| Sunday | Su |
1 courses found
| Course | CRN | Seats Open | Instructor | Tuition Fees |
CreditCr | Dates | Days | Times |
|---|---|---|---|---|---|---|---|---|
Course: 102-126-001Client Relation Skills & Tech |
CRN: 21018 |
Seats: 10 |
Instructor: Powell, Veronica R |
Tuition: $604.05 |
Credit:Cr: 3 | Schedule Details: view schedule | ||
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