Areas of Study

Degrees/Diplomas
WCTC Technical Certificates
Continuing Education

12-credit advanced technical certificate

Take the skills from the Customer Service Assistant Level I even further. Learn additional computer applications in the office setting and sharpen written communication skills to get started in a new career or add expertise to a current job.

What is a Technical Certificate?

A WCTC technical certificate provides an excellent means for those already employed in business to cross train or to expand their knowledge through short-term training opportunities.

For more information call 262.691.5200.

First Semester
	Course Num	Course Name	Credits
	104-102	Marketing Principles	3
	106-117	Records and Information Mgmt	3
	106-122	Microcomputer Bus Apps II	3		*
	801-195	Written Communication	3	+	*
	Total Semester Credits		12

+ (Proficiency Exam Available)
* (Prerequisites or substitutes may apply to this class. Click on course title for specific information.)



The ability to complete a full certificate may be affected by low enrollment.

Printable fact sheet

Contact Roger Kerkenbush at 262.691.5228 for more information.

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