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Quality Improvement

  Accreditation/Quality Improvement
  Appreciative Inquiry

Appreciative Inquiry assumes that every living system has untapped, rich, and inspiring stories of the positive. It holds that these stories, these experiences, when systematically explored and shared.

  • release positive energy and innovative insight into how a system functions
  • produce the kind of energy and insight that is vastly superior to the kind of energy and insight achieved through the negation, criticism, and spiraling diagnosis associated with problem-and deficit-based approaches to change.

Appreciative Inquiry is a:

  • practical philosophy of being in the world at a day-to-day level
  • highly adaptable process for engaging people to build the kinds of organizations and world that they want to live in.

AI involves:

  • systematic discovery of what gives a system "life" when it is most effective and capable in economic, ecological, and human terms
  • weaving that new knowledge into the fabric of the organization's formal and informal infrastructure.

Appreciative Inquiry is the art and practice of asking questions that:

  • strengthen a system's capacity in positive ways
  • enable the system to re-conceptualize its purpose, principles, and design
  • enhance the system's most generative forces.

Communication patterns, roles, processes, systems, strategies, and structures shift during a formal A1 process of organization development as people learn more about what contributes to times of energy and excellence.


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