Available Courses This Term

104-191 Customer Service Management

Explore the skills, attitudes, and thinking patterns required to manage customer satisfaction and loyalty. Develop the ability to lead and expand the customer service process, learn techniques for dealing with unhappy customers, and build skills for analyzing customer needs.

Course Credits

3

Sections this Semester

Offering number: 104-191-001

Prerequisite(s): 801-136 English Composition 1 or 801-195 Written Communication
CRN: 12052
Tuition/fee: $418.95
Seats Open: 3
Instructor: Gahr, Debra A
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 11:30am-12:50pm
Room: B012

Offering number: 104-191-002

Prerequisite(s): 801-136 English Composition 1 or 801-195 Written Communication
CRN: 12053
Tuition/fee: $418.95
Seats Open: 12
Instructor: Gahr, Debra A
Dates: 08/29/16-12/19/16
Days: Monday
Times: 09:00am-11:50am
Room: B014

Offering number: 104-191-004

Prerequisite(s): 801-136 English Composition 1 or 801-195 Written Communication
CRN: 12054
Tuition/fee: $418.95
Seats Open: 10
Instructor: TBA
Dates: 08/24/16-12/14/16
Days: Wednesday
Times: 06:00pm-08:50pm
Room: A016

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106-110 Intro to Software Applications

Discover basic features of the various Microsoft Office software applications including Word, Excel, PowerPoint, Access and Outlook. Through a hands-on approach, learn essential computer concepts, including file management, and use of the Windows operating system and Internet. Emphasis will be placed on proper formatting, spelling and grammar.

Course Credits

3

Sections this Semester

Offering number: 106-110-002

CRN: 13292
Tuition/fee: $418.95
Seats Open: 22
Instructor: Schmidt, Martha M
View Course Schedule

Offering number: 106-110-003

CRN: 12057
Tuition/fee: $425.55
Seats Open: 11
Instructor: Wendelberger, Kim L
Dates: 08/29/16-12/19/16
Days:
Times: 12:00am-12:00am
Room: INTRINTR

Offering number: 106-110-004

CRN: 12058
Tuition/fee: $418.95
Seats Open: 21
Instructor: Bremer, Tammy M
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 07:30am-08:50am
Room: B042

Offering number: 106-110-005

CRN: 12059
Tuition/fee: $418.95
Seats Open: 16
Instructor: Savic, Brenda S
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 04:00pm-05:20pm
Room: B086

Offering number: 106-110-006

CRN: 12060
Tuition/fee: $418.95
Seats Open: 7
Instructor: Stuczynski, Melissa C
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 09:30am-10:50am
Room: B012

Offering number: 106-110-007

CRN: 12061
Tuition/fee: $418.95
Seats Open: 17
Instructor: Schmidt, Martha M
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 09:30am-10:50am
Room: B040

Offering number: 106-110-008

CRN: 12062
Tuition/fee: $418.95
Seats Open: 15
Instructor: Bremer, Tammy M
Dates: 08/26/16-12/16/16
Days: Friday
Times: 09:00am-11:50am
Room: B086

Offering number: 106-110-010

CRN: 12063
Tuition/fee: $418.95
Seats Open: 10
Instructor: Woller, Kimberly J
Dates: 08/24/16-12/14/16
Days: Wednesday
Times: 06:00pm-08:50pm
Room: B040

Offering number: 106-110-011

CRN: 12064
Tuition/fee: $418.95
Seats Open: 8
Instructor: Savic, Brenda S
Dates: 08/25/16-12/15/16
Days: Thursday
Times: 06:00pm-08:50pm
Room: B014

Offering number: 106-110-012

CRN: 12065
Tuition/fee: $425.55
Seats Open: 21
Instructor: Gross, Linda R
Dates: 08/29/16-12/19/16
Days:
Times: 12:00am-12:00am
Room: INTRINTR

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801-196 Oral/Interpersonal Comm

Practice the necessary skills for effective speech delivery, listening, assertiveness, conflict resolution, teamwork and general interpersonal communication.

Course Credits

3

Sections this Semester

Offering number: 801-196-001

CRN: 12657
Tuition/fee: $418.95
Seats Open: 7
Instructor: Sausen, Louise G
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 07:30am-08:50am
Room: E104

Offering number: 801-196-002

CRN: 12658
Tuition/fee: $418.95
Seats Open: 0
Instructor: Baker, Lisa A
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 09:00am-10:20am
Room: E115

Offering number: 801-196-003

CRN: 12659
Tuition/fee: $418.95
Seats Open: 0
Instructor: Seibert, Stacy L
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 12:00pm-01:20pm
Room: E118

Offering number: 801-196-004

CRN: 12660
Tuition/fee: $418.95
Seats Open: 21
Instructor: Cole, Andrew W
Program Restriction
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 01:30pm-02:50pm
Room: I202

Offering number: 801-196-005

CRN: 12661
Tuition/fee: $418.95
Seats Open: 14
Instructor: Cole, Andrew W
Dates: 08/29/16-12/19/16
Days: Monday
Times: 03:00pm-05:50pm
Room: E115

Offering number: 801-196-006

CRN: 12662
Tuition/fee: $418.95
Seats Open: 21
Instructor: Taugher, Patrick M
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 04:00pm-05:20pm
Room: E104

Offering number: 801-196-007

CRN: 12663
Tuition/fee: $418.95
Seats Open: 8
Instructor: Taugher, Patrick M
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 09:00am-10:20am
Room: E115

Offering number: 801-196-008

CRN: 12664
Tuition/fee: $418.95
Seats Open: 1
Instructor: McGuire, Jane C
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 10:30am-11:50am
Room: E116

Offering number: 801-196-009

CRN: 12665
Tuition/fee: $418.95
Seats Open: 14
Instructor: Cole, Andrew W
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 12:00pm-01:20pm
Room: E115

Offering number: 801-196-010

CRN: 12666
Tuition/fee: $418.95
Seats Open: 10
Instructor: Tepp, Mary S
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 01:30pm-02:50pm
Room: E118

Offering number: 801-196-011

CRN: 12667
Tuition/fee: $418.95
Seats Open: 16
Instructor: Seibert, Stacy L
Dates: 08/30/16-12/20/16
Days: Tuesday
Times: 03:00pm-05:50pm
Room: E216

Offering number: 801-196-012

CRN: 12668
Tuition/fee: $418.95
Seats Open: 9
Instructor: Howard, Loretta A
Dates: 08/24/16-12/14/16
Days: Wednesday
Times: 03:00pm-05:50pm
Room: E207

Offering number: 801-196-013

CRN: 12669
Tuition/fee: $418.95
Seats Open: 19
Instructor: Dobrauc, Rachel A
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 01:30pm-02:50pm
Room: I106

Offering number: 801-196-014

CRN: 12670
Tuition/fee: $418.95
Seats Open: 11
Instructor: TBA
Dates: 08/26/16-12/16/16
Days: Friday
Times: 08:00am-10:50am
Room: E116

Offering number: 801-196-015

CRN: 12671
Tuition/fee: $418.95
Seats Open: 3
Instructor: Pearson, Lisa K
Dates: 08/26/16-12/16/16
Days: Friday
Times: 09:00am-11:50am
Room: E118

Offering number: 801-196-016

CRN: 12672
Tuition/fee: $418.95
Seats Open: 17
Instructor: Wittig, Michael J
Dates: 08/29/16-12/19/16
Days: Monday
Times: 06:00pm-08:50pm
Room: E218

Offering number: 801-196-017

CRN: 12673
Tuition/fee: $418.95
Seats Open: 8
Instructor: Pearson, Lisa K
Dates: 08/30/16-12/20/16
Days: Tuesday
Times: 06:00pm-08:50pm
Room: E118

Offering number: 801-196-018

CRN: 12674
Tuition/fee: $418.95
Seats Open: 6
Instructor: Pearson, Lisa K
Dates: 08/24/16-12/14/16
Days: Wednesday
Times: 06:00pm-08:50pm
Room: E113

Offering number: 801-196-019

CRN: 12675
Tuition/fee: $418.95
Seats Open: 6
Instructor: Pearson, Lisa K
Dates: 08/25/16-12/15/16
Days: Thursday
Times: 06:00pm-08:50pm
Room: E216

Offering number: 801-196-020

CRN: 12676
Tuition/fee: $418.95
Seats Open: 10
Instructor: Cole, Andrew W
Hybrid Course Schedule

Offering number: 801-196-021

CRN: 13368
Tuition/fee: $418.95
Seats Open: 19
Instructor: Lewis, James F
Dates: 10/20/16-12/20/16
Days: Monday Tuesday Wednesday Thursday
Times: 08:00am-09:20am
Room: E102

Offering number: 801-196-022

CRN: 13011
Tuition/fee: $418.95
Seats Open: 14
Instructor: Makela, Ellen K
Dates: 08/20/16-12/17/16
Days: Saturday
Times: 08:30am-11:20am
Room: B089

Offering number: 801-196-023

CRN: 12677
Tuition/fee: $418.95
Seats Open: 18
Instructor: Tepp, Mary S
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 12:00pm-01:20pm
Room: E103

Offering number: 801-196-024

CRN: 12678
Tuition/fee: $418.95
Seats Open: 18
Instructor: Tepp, Mary S
Dates: 08/30/16-12/20/16
Days: Tuesday
Times: 03:00pm-05:50pm
Room: E116

Looking for a different semester?

809-199 Psychology of Human Relations

Examine the principles of interaction as applied to human relations at home and on the job. Explore topics such as self-concept, personality development, learning, motivation, emotions, stress, human relations processes and special relationships.

Course Credits

3

Sections this Semester

Offering number: 809-199-001

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12862
Tuition/fee: $418.95
Seats Open: 10
Instructor: Plato, Gary J
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 09:00am-10:20am
Room: E104

Offering number: 809-199-002

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12863
Tuition/fee: $418.95
Seats Open: 20
Instructor: Melnick, Michael S
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 12:00pm-01:20pm
Room: E207

Offering number: 809-199-003

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12864
Tuition/fee: $418.95
Seats Open: 15
Instructor: Murray, James J
Dates: 08/24/16-12/19/16
Days: Monday Wednesday
Times: 01:30pm-02:50pm
Room: E104

Offering number: 809-199-004

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12865
Tuition/fee: $418.95
Seats Open: 6
Instructor: Melnick, Michael S
Dates: 08/29/16-12/19/16
Days: Monday
Times: 03:00pm-05:50pm
Room: E207

Offering number: 809-199-005

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12866
Tuition/fee: $418.95
Seats Open: 24
Instructor: Ruesink, Mitchell K
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 09:00am-10:20am
Room: E104

Offering number: 809-199-006

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12867
Tuition/fee: $418.95
Seats Open: 17
Instructor: Rasimus, Keith
Dates: 08/30/16-12/20/16
Days: Tuesday
Times: 06:00pm-08:50pm
Room: E218

Offering number: 809-199-007

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12868
Tuition/fee: $418.95
Seats Open: 6
Instructor: Melnick, Michael S
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 01:30pm-02:50pm
Room: E207

Offering number: 809-199-008

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12869
Tuition/fee: $418.95
Seats Open: 20
Instructor: Murray, James J
Dates: 08/25/16-12/20/16
Days: Tuesday Thursday
Times: 03:00pm-04:20pm
Room: E118

Offering number: 809-199-009

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12870
Tuition/fee: $418.95
Seats Open: 16
Instructor: TBA
Dates: 08/30/16-12/20/16
Days: Tuesday
Times: 03:00pm-05:50pm
Room: B073

Offering number: 809-199-010

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12871
Tuition/fee: $418.95
Seats Open: 13
Instructor: Rodrigues, Julia R
Dates: 08/26/16-12/16/16
Days: Friday
Times: 11:00am-01:50pm
Room: E115

Offering number: 809-199-011

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12872
Tuition/fee: $425.55
Seats Open: 2
Instructor: Liner, Annie C
Dates: 08/24/16-12/20/16
Days:
Times: 12:00am-12:00am
Room: INTRINTR

Offering number: 809-199-012

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12873
Tuition/fee: $425.55
Seats Open: 16
Instructor: Liner, Annie C
Dates: 08/24/16-12/20/16
Days:
Times: 12:00am-12:00am
Room: INTRINTR

Offering number: 809-199-013

Prerequisite(s): COMPASS-Reading Skills or 858-775 Reading - Program Readiness or 838-105 Intro Reading & Study Skills or TABE Advanced Reading or Accuplacer Reading Comprehensi or College Proficiency - Reading or ASSET-Reading Skills or COMPASS/ESL - Reading or ACT-Reading
CRN: 12874
Tuition/fee: $425.55
Seats Open: 17
Instructor: Ruesink, Mitchell K
Dates: 08/24/16-12/20/16
Days:
Times: 12:00am-12:00am
Room: INTRINTR

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